Maintenance & Training is an efficient step-by-step manual that functions as a remote assistance: It explains products, processes and maintenance procedures by projecting 3D models of the products into the real environment. Acting as a virtual handbook, each handling-step can be experienced interactively via Hololens or mobile device. Videos, Animations and many more explanatory features create a shared knowledge space that turns theory into practice by the given opportunity to exercise the learned contents directly on the 3D model. That makes Maintenance & Training a great application for customer support and employee trainings that can be extended with new steps or tutorials whenever requested.
Features
Virtual tutorials
Step-by step-manuals
A shared knowledge space
Live-Chat function
Voice commands
3D Animations
Remote assistance
Videoplayer
Mixed Reality experience with Hololens
Benefits
An own application that provides all necessary info for the handling of a product
Best solution to support customers, employees or clients remotely
Highly efficient way to communicate and visualize the workflow step-by-step
Reduced costs for physical trainings and customer support
Integration and transport of all necessary knowledge to optimize the understanding process
High usability thanks to voice commands and detailed explanations
Live-Chat that enables to contact a supervisor in case of unexpected challenges
No limits of possibly integrated Extended Reality features and media content
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