Discover Maintenance & Training easy and remotely
Maintenance & Training is an efficient step-by-step manual that functions as a remote assistance: It explains products, processes and maintenance procedures by projecting 3D models of the products into the real environment. Acting as a virtual handbook, each handling-step can be experienced interactively via Hololens or mobile device. Videos, Animations and many more explanatory features create a shared knowledge space that turns theory into practice by the given opportunity to exercise the learned contents directly on the 3D model. That makes Maintenance & Training a great application for customer support and employee trainings that can be extended with new steps or tutorials whenever requested.
Features
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Virtual tutorials
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Step-by step-manuals
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A shared knowledge space
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Live-Chat function
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Voice commands
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3D Animations
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Remote assistance
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Videoplayer
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Mixed Reality experience with Hololens
Benefits
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An own application that provides all necessary info for the handling of a product
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Best solution to support customers, employees or clients remotely
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Highly efficient way to communicate and visualize the workflow step-by-step
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Reduced costs for physical trainings and customer support
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Integration and transport of all necessary knowledge to optimize the understanding process
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High usability thanks to voice commands and detailed explanations
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Live-Chat that enables to contact a supervisor in case of unexpected challenges
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No limits of possibly integrated Extended Reality features and media content
